Refund Policy

1. Introduction

At CreateMyBiodata.online, we are committed to providing high-quality digital products and services. This Refund Policy explains our policy regarding refunds for purchases made through our platform.

2. Refund Eligibility

We offer refunds under the following circumstances:

• Technical Issues: If you are unable to download or access the purchased product due to technical problems on our end
• Payment Errors: If you were charged incorrectly or multiple times for a single purchase
• Unauthorized Transactions: If your payment method was used without your authorization
• Product Defects: If the downloaded product is corrupted, incomplete, or does not match the description
• Service Unavailability: If the service you paid for is not available or has been discontinued

3. Non-Refundable Items

The following are not eligible for refunds:

• Free templates and services
• Products that have been successfully downloaded and used
• Refund requests made after 7 days from the date of purchase
• Refund requests due to change of mind or personal preference
• Products purchased during promotional or discounted periods (unless otherwise stated)

4. Refund Request Process

To request a refund, please follow these steps:

1. Contact us at createmybiodata.info@gmail.com within 7 days of your purchase
2. Include the following information in your email:
   • Order number or transaction ID
   • Date of purchase
   • Reason for refund request
   • Payment method used
   • Any relevant screenshots or documentation
3. Our support team will review your request within 5-7 business days
4. You will receive an email notification regarding the approval or rejection of your refund request

5. Refund Processing Time

Once your refund request is approved:

• Refunds will be processed within 7-14 business days
• The refund will be credited to your original payment method
• Processing time may vary depending on your payment provider (credit card, debit card, UPI, net banking, etc.)
• You will receive a confirmation email once the refund has been processed

6. Partial Refunds

In certain circumstances, we may offer partial refunds:

• If only a portion of the purchased service was used
• If there was a partial service failure
• If a discount or promotional code was not applied correctly

7. Chargebacks

If you initiate a chargeback through your bank or credit card company, we reserve the right to dispute the chargeback and provide evidence of the transaction. We encourage you to contact us directly first to resolve any issues before initiating a chargeback.

8. Contact Information

For refund inquiries or assistance, please contact us:

9. Policy Updates

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Last Updated: January 9, 2026