Return Policy

1. Overview

At CreateMyBiodata.online, we strive to provide you with the best possible service for creating and downloading marriage biodata templates. This Return Policy outlines the terms and conditions regarding returns, exchanges, and refunds for our digital products and services.

2. Digital Products

Since we provide digital products (biodata templates in PDF and Word formats), all sales are final. Digital products cannot be physically returned once downloaded. However, we understand that there may be circumstances where you may need assistance or a refund.

3. Refund Eligibility

Refunds may be considered in the following circumstances:

• Technical issues preventing download or access to the product
• Duplicate charges due to payment processing errors
• Unauthorized transactions on your account
• Product not matching the description provided

4. Refund Process

To request a refund, please contact us at createmybiodata.info@gmail.com within 7 days of your purchase. Include your order number, transaction ID, and reason for the refund request. We will review your request and respond within 5-7 business days.

5. Processing Time

Once approved, refunds will be processed to your original payment method within 7-14 business days, depending on your payment provider. The refund amount will be credited to the same account or card used for the original transaction.

6. Free Templates

Our free templates are provided without any charge and do not require any return or refund process. You can use these templates unlimited times without any restrictions.

7. Contact Us

If you have any questions about our Return Policy, please contact us at:

8. Policy Updates

We reserve the right to update this Return Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Last Updated: January 9, 2026